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basic netgear insight INsufficient device credits (1)

cifellic
Aspirant

basic netgear insight INsufficient device credits (1)

This morning i did the app update on ios.  After that i got the message of "insufficeint device credits (1)  and i am locked out.  When  go to manage my subscription if shows 3 insight devices and  3 device credits and underneeth that it shows 1 more needed, 2 included free.  Loging into the portal it shows that i am paid up until January 2021.

 

any help is appreciated.

 

 

Model: WAC540|Insight Managed Smart Cloud Tri-band 4x4 Wireless Access Point
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BretD
Admin

Re: basic netgear insight INsufficient device credits (1)

A release if Insight v5.8 just went though. I believe these issues were quickly resolved. Please let us know if they persist. 

Please click KUDOS or REPLY If you found this helpful.

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BretD
Admin

Re: basic netgear insight INsufficient device credits (1)

A release if Insight v5.8 just went though. I believe these issues were quickly resolved. Please let us know if they persist. 

Please click KUDOS or REPLY If you found this helpful.
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