This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Start a New Discussion
For users with Armor or Smart Parental Control subscriptions, there seems to be an outage happening currently.
Users attempting to enter into the Armor tile may see a cloud error displayed.
Users may see the Smart Parental Controls tile not appearing on the Orbi app home page.
We have passed this on to NG for review and they are looking into it.
Uses can submit a bug report:
Orbi app:
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/f...
Nighthawk app:
https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684...
Check for any updates here:
https://status.netgear.com
Please be patient while NG gets this fixed.
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700
Solved! Go to Solution.
I can confirm that this issue is fixed. I'm not seeing the cloud error message when selecting on the tile. Thank you NG.
View solution in original post
I was told SPC should be fixed now as well.
• What is WiFi 7?
• Orbi WiFi 7 (Black Edition)
• Orbi WiFi 7 Key Features
• What is Quad Band?
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi Devices? Learn more
