- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have tried speaking to technical but no one can give me an answer. The app has been removed from the google app store, so I am assuming its now discontinued. Its not worked for months and now its gone, no updates, no app to download.
Can anyone shed any light on this. I have a paid subscription and my netgear account says I havent got any subscriptions either, odd.
Can anyone shed any light. Many thanks
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello All,
The Google Play 'My Time" app is functional and can be found by searching "my time by NETGEAR". Please retry this method to find the app if it was previously unsuccessful. Once you locate the app please follow the instructions from the previous post on how to use the 'My Time' app with your Orbi app.
Best,
Kevin
Community Team
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
Any ideas, please can someone help me on this. Would be very grateful,
Thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
Hello @james80,
Welcome to the NETGEAR Community!
I understand that you would like to use My Time by NETGEAR features with your Orbi Mesh system but you are unable to find the app on your mobile device. My time has been added to the Orbi app as a feature. My Time is only compatible with Android, iOS, and Chromebook devices.
Please follow the instructions below to add devices to My Time using your Orbi app:
- Launch the Orbi app or Nighthawk app.
- Tap the Device Manager tile.
- Select a device to install My Time on.
- Tap Install next to NETGEAR My Time.
- Tap Continue to send a download link to that device (The download link via email, text message, or AirDrop (iOs)).
- Tap ADD THIS DEVICE.
- Tap Allow to let the Orbi app or Nighthawk app access pictures and record videos.
- Open the My Time download link on your child's mobile device to download the My Time app.
- Launch the My Time app.
- Tap Get Started.
- Tap Accept on the User Agreement page.
- On your device (Orbi app or Nighthawk app installed), use the QR code scanner to scan the QR code on your child's device.
- On your child's device, tap Install VPN.
- On your child's device, tap Allow.
- On your child's device, tap Continue > Continue > Allow.
Best,
Kevin
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
At this point the app is not there to download?! This is the issue and still the issue. Its not there anymore and hasnt been for months. Nothing to download, nada.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
Appologies for my previous reply sounding aggressive. I have been on the phone to Netgear for hours and I keep getting sent a link to MyTime which isnt there anymore. I dont know what more I can say or ask for.
I used to have the app on my sons old phone im not a new user, ive had it for a while. I just went to re-download to a new phone but the app is not in the AppStore anymore.
I have tried your step by step guide, when you get to step 8 the app is not there to download so I just stop dead at step 8.
It maybe not supported in the UK anymore, the device is a Samsung S23 so not an old device.
If someone can check the steps above, or try searching for it within the Android app store.
Thanks in advance
Hopefully Netgear can shed some light on this issue.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
Nice one Rez, glad im not he only one. I thought it was me or my devices. Netgear Tech didnt understand the issue with the App not being there and kept sending me the non working link or getting me to go through the same steps from Kevin over and over again.
Hopefully its being put back on the store soon.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
If not id like to be contacted about my money back from Netgear please.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
You'll have to contact NG support about this. Forum do not handle any monetary issues behind technical troubleshooting here.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello All,
The Google Play 'My Time" app is functional and can be found by searching "my time by NETGEAR". Please retry this method to find the app if it was previously unsuccessful. Once you locate the app please follow the instructions from the previous post on how to use the 'My Time' app with your Orbi app.
Best,
Kevin
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear SPC 'My Time' App removed from Google app store - is it discontinued?
Fingers crossed its better than before.
Thank you
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more