Orbi RBR50 Cannot Purchase SPC

[irishal1974]

I  have activated the 30 day trial of SPC and I am happy with it.

However, when i try to purchase the full version, in the Orbi app, it tells me that "This plan is not available"

How can I purchase a full version of SPC?

[irishal1974]

No response to this? I wish to give Netgear my money can anyone help?

[FURRYe38]

https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/Smart-Parental-Controls-Help-and-Inform...

@KevinLiT 

[irishal1974]

Thanks

I read all that and unfortunately it doesn't help.  There is just no plan option to allow me to purchase.

The trial is working fine and the app tells me it "expires on 25 Jan 2024. Save 60% now on an annual subscription". When I click on the pricing option says "This plan is not available"

I have attached a screenshots of the issue

[FURRYe38]

What happens if you select the "Annual" selection?

[irishal1974]

Its exactly the same. It the annual one I actually want to purchase.

Its weird, the 30 day monthly trial is working fine.

[FURRYe38]

Might submit a bug report thru the Orbi app:

https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/f...

[irishal1974]

Is there any other way to pay for the service except through the APP?

[FURRYe38]

Not that I know of. 

@KevinLiT