Orbi WiFi 7 RBE973
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Re: Orbi RBR50 Cannot Purchase SPC

irishal1974
Aspirant

Orbi RBR50 Cannot Purchase SPC

I  have activated the 30 day trial of SPC and I am happy with it.

 

However, when i try to purchase the full version, in the Orbi app, it tells me that "This plan is not available"

 

How can I purchase a full version of SPC?

Message 1 of 9
irishal1974
Aspirant

Re: Orbi RBR50 Cannot Purchase SPC

No response to this? I wish to give Netgear my money can anyone help?

Message 2 of 9
FURRYe38
Guru

Re: Orbi RBR50 Cannot Purchase SPC

Message 3 of 9
irishal1974
Aspirant

Re: Orbi RBR50 Cannot Purchase SPC

Thanks

 

I read all that and unfortunately it doesn't help.  There is just no plan option to allow me to purchase.

The trial is working fine and the app tells me it "expires on 25 Jan 2024. Save 60% now on an annual subscription". When I click on the pricing option says "This plan is not available"

 

I have attached a screenshots of the issue

 

No Plan.png

Message 4 of 9
FURRYe38
Guru

Re: Orbi RBR50 Cannot Purchase SPC

What happens if you select the "Annual" selection?

Message 5 of 9
irishal1974
Aspirant

Re: Orbi RBR50 Cannot Purchase SPC

Its exactly the same. It the annual one I actually want to purchase.

Its weird, the 30 day monthly trial is working fine.

Message 6 of 9
FURRYe38
Guru

Re: Orbi RBR50 Cannot Purchase SPC

Message 7 of 9
irishal1974
Aspirant

Re: Orbi RBR50 Cannot Purchase SPC

Is there any other way to pay for the service except through the APP?

Message 8 of 9
FURRYe38
Guru

Re: Orbi RBR50 Cannot Purchase SPC

Not that I know of. 

@KevinLiT 

Message 9 of 9
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