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Forum Discussion
Emmylou083
Aug 03, 2021Guide
Orbi parental controls
I get an error when trying to toggle off ore tal controls (unable to toggle state SPC-DISABLE-FAIL) and also when I attempt to add a device to a profile. I want SPC on but was trying to troubleshoo...
FURRYe38
Aug 03, 2021Guru - Experienced User
Let us know how it goes...
Emmylou083
Oct 05, 2021Guide
So I did this and it worked fine. Parental controls have worked again for about a month and have now stopped working. I haven’t done any firmware updates and there are no news one currently either. Why does this keep happening?
- Blanca_OOct 19, 2021NETGEAR Employee Retired
Hi Emmylou083,
Have you tried to turn off and on the router?
Please describe the issue you are facing using Smart Parental Control.
Is there any error message?
We suggest to submit an instabug report. Here's a reference:
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980
Regards,
Blanca
Community Team