RBR750 - How to manage parental controls subscription

[Hathaway9]

So...  I've signed up for a year of parental controls but can't seem to find where I manage the subscription on the netgear site.   Can anyone point me in the right direction?

Thanks

[plemans · Accepted solution]

Click on "add ons"

[plemans]

Its done through the app. 

open the app and click on the upper left home icon. 

Then click on "my subscriptions"

[Hathaway9]

I don't have an option on the app for subscriptions.    I assume you're referring to the Orbi app that I use to maintain my router and everything.   Account management, support and profile options from the home menu don't show anything useful either.   I want to change my setting to not auto-renew but it doesn't seem to show me how to control that.

[Hathaway9]

see attached screenshot for my home menu  options

[plemans · Accepted solution]

Click on "add ons"

[Hathaway9]

Thank you!    Found it under "Add Ons" like you said.    Many thanks

[plemans]

Glad it worked!

newer version of the app have it under the my subscriptions. 

[fargozhu]

I don’t have the add-ons option and my router is running the latest firmware 4.6.5.14

Any thoughts?

[plemans]

Are you subscribed to parental controls and is it running? 

Then it should give you an option. In mine, if my parental controls/other add in's aren't running, it doesn't show the option.

If that doesn't help, please start your own thread so we're not confusing your details with the OP's