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Forum Discussion

JRGnOC's avatar
JRGnOC
Aspirant
Jul 17, 2022

Smart Parental Control, but getting the following error, SPC-ACT-FAIL

I am having the same issue, where I paid for the premium subscription, Smart Parental Control, but getting the following error, SPC-ACT-FAIL.   My Orbi RBR750 firmware is V4.6.8.2_2.1.9
JaydeeJD's avatar
JaydeeJD
Aspirant
Aug 23, 2022

When you perform a factory reset, does it "downgrade" the firmware?

Had you completed a trial prior to having the issue?

Thanks.

Chuckg1's avatar
Chuckg1
Star
Sep 07, 2022

Factory reset only works for a few hours/days/weeks and it will fail again. The permanent fix to make SPC works has never been released. Almost a year of waiting now (RIP Circle which worked so well)