Smart Parental Controls Failing to activate (2024)

[Wog222]

Hi, the Smart Parental Controls Failing to activate on RAX10.

Android version: 9 and also tried on a Apple phone OS.

App version: 2.39.0.3919

Firmware: v1.0.15.146

Tried multiple things, but still not working.

Thanks.

[Wog222]

Also, adding in...looks like this problem has been around for a few years. Why has this not been fixed?

[FURRYe38]

Have you contacted NG support about this? 

@DarrenM