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Forum Discussion
Smart Parental Controls has stopped working (again?)
Hi, Today, SPC has stopped working. Within in the Orbi app I cannot see any devices listed, profiles cannot be added or editied, and I cannot disable (with the intention to re-enable) SPC; with the...
I too have lost Parental Controls (June 2023) and have been trawling the forums looking for answers....seems there aren't any!! I am using the Nighthawk app. Useage reports & pausing of the internet were working fine. Then last week I noticed that my son's profile said he hadn't been online - when we most definitely had! Realised pausing the internet wasn't working either. Said it was paused but access was still there. Support have been no help. Firmware is up to date, app is up to date, my phone software is up to date. I have rebooted (several times!!) , done a power cycle, deleted the app & reinstalled it. Deleted the devices & readded them, deleted the profiles and readded them. I currently have a Parental controls free trial - but it's certainly not instilling any confidence in me to pay the $$ for something that doesn't work!!
This is ridiculous!!