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MrAATX50's avatar
MrAATX50
Follower
Aug 23, 2024

Smart Parental Controls

Hello All. I recently ran into an issue where my Ring snapshots stopped working. Not working meaning, I'd check the timeline and none of the cameras were taking pics in any interval (15 secs, 30 secs, 1min, etc). I reset all the cameras and base station, however no change. I turned off my VPN from phone, no change. I moved all of my Ring devices to the 'Always On' profile within Parental Controls, no change. It wasnt till I completely disabled the Smart Parental Controls that the Ring cameras began capturing Snapshots again. 

 

Thoughts?

 

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I would presume SPC doesn't support cameras for this kind of operation. You'll need to leave them out of the SPC configuration.