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Forum Discussion
BenjaminNYC
May 22, 2022Apprentice
To use Access Control, please use the Orbi App
This is what I see when trying to access Access Control. I strongly suspect it's because accidentally activated the trial of Smart Parental Controls. Even though I've turned it "off" in the app, it's...
radesix78
Nov 18, 2022Guide
That’s exactly what I concluded. The router is looking out to our account and seeing a flag that has been set when we activated the SPC trial. Unfortunately the flag isn’t being reverted when the trial/subscription is cancelled or expired.
That flag either needs to be manually reset by Netgear and/or a firmware update needs to occur to prevent the router from looking at the flag incorrectly.
The challenge is getting L3 to reach the same conclusion and provide a real fix.
That flag either needs to be manually reset by Netgear and/or a firmware update needs to occur to prevent the router from looking at the flag incorrectly.
The challenge is getting L3 to reach the same conclusion and provide a real fix.
BenjaminNYC
Nov 18, 2022Apprentice
Agreed. Please report back!