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Forum Discussion

BenjaminNYC's avatar
BenjaminNYC
Apprentice
May 22, 2022

To use Access Control, please use the Orbi App

This is what I see when trying to access Access Control. I strongly suspect it's because accidentally activated the trial of Smart Parental Controls. Even though I've turned it "off" in the app, it's...
radesix78's avatar
radesix78
Guide
Dec 18, 2022
Yes that was my problem too. I could see the Access control GUI and it would say that it was blocking devices but it wasn’t
KingMarlz's avatar
KingMarlz
Aspirant
Dec 18, 2022
What devices are they? I had to turn off private MAC address and randomized max address on cell phones for it to work
  • radesix78's avatar
    radesix78
    Guide
    Dec 18, 2022
    Already had randomization turned off. It was multiple device types. Chromebook’s, iPads, etc