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Forum Discussion
BenjaminNYC
May 22, 2022Apprentice
To use Access Control, please use the Orbi App
This is what I see when trying to access Access Control. I strongly suspect it's because accidentally activated the trial of Smart Parental Controls. Even though I've turned it "off" in the app, it's...
KingMarlz
Dec 31, 2022Aspirant
Mac filtering/ allowing / blocking new devices.
It will block new devices but to allow I need to allow and reboot for the effect to take place on those devices
It will block new devices but to allow I need to allow and reboot for the effect to take place on those devices
radesix78
Dec 31, 2022Guide
Are you sure it’s actually blocking? In my case devices were showing blocked but were not actually blocked.
- radesix78Dec 31, 2022GuideBy the way, I haven’t heard from L3 support in weeks. I gave up and returned the Orbi equipment and switched to another vendor
- KingMarlzJan 01, 2023AspirantIt’s it’s blocking, devices get no internet when connecting. Just unblocking is the issue where I need to reboot
- BenjaminNYCJan 22, 2023Apprentice
Netgear Support just closed another case on me, claiming to have turned off SPC, but they have not.
- BenjaminNYCJan 22, 2023Apprentice
I take it back. They actually f***ing did it! SPC has been successfully removed from my router. Despite SPC saying "online" still in My Netgear, I am able to access Access Control, set manual DNS entries, and in the app, it says SPC Expired.
For more than six months I've been fighting to have this simple thing done. What an absolute abysmal customer service experience.