- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
rbr 750 Armour and Parental Controls - Plan not available
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
rbr 750 Armour and Parental Controls - Plan not available
Hi,
I have nan Orbi RBR750 with 2 satelites
Firmware Version V4.6.9.11_2.3.5
I have a trial of the Parental controls that I want to pay for. It has an offer to save 60% now but when you press it and then press see pricing I get pricing options: this plan is not available.
I would be happy to just pay full price but that isn't an option.
I also want to enable and pay for an expired Armour. Pressing the renew option leads me to This plan is not available.
I have power cycled the router and I have used multiple different phones and ipads and have reinstalled the app.
I was hoping somebody could please give me another suggestion.
Thank you,
Marcus
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: rbr 750 Armour and Parental Controls - Plan not available
Thank you.
PM Sent
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: rbr 750 Armour and Parental Controls - Plan not available
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: rbr 750 Armour and Parental Controls - Plan not available
NETGEAR reached out to me and started a support case. They started with great intentions, unfortunately a L1 tech outlasted my patience applying many different firmware; both old and newer.
None of them worked. They then said that my router does not support parental controls. I still have the box that specified that it does. They then decided that it should support parental controls and gave the task to level 2. Perhaps Level 2 can’t see the history as they want to start applying the same firmware. They still keep contacting me and I keep asking them to close the case. As a work around I purchased a Circle by Disney device. This device works well and is an acceptable workaround for me.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more