rbr50v2 parental controls no usage

[blamman]

I have setup and paid for the parental controls. It has been working but now all profiles with devices have not usage time nor are the time limits working.

I have rebooted the router and I am still having the issue. I did change internet providers two days ago but I do not see how that could affect the parental controls.

I am running V2.7.2.104

Thanks

[Christian_R]

Hello blamman,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian 

[blamman]

I rebooted it a few times and it started working. 

[CrimpOn]

If you mark the issue 'solved' then you get credit and others no it is no longer an open issue.