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Re: 1002030001 Commit failed when creating a new folder

FerociousNAS
Tutor

1002030001 Commit failed when creating a new folder

Fresh setup. When I create a new folder I get "1002030001 Commit failed" (see pic). I refresh the WebUI and the folder is created and usable. I get the same error when I delete the folder. Any suggestions? Thx in adv.

 

ReadyNAS 422

FW: 6.10.9

RAID 1

4GB x 2 Iron Wolf HDD

HDD Encryption

X-Raid: No

 

Message 1 of 9

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StephenB
Guru

Re: 1002030001 Commit failed when creating a new folder


@FerociousNAS wrote:

Thank you, log sent.


As I said in my PM, the error is coming from the NAS iTunes server.  If you don't need that service, then I suggest just turning it off.  

View solution in original post

Message 7 of 9

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StephenB
Guru

Re: 1002030001 Commit failed when creating a new folder


@FerociousNAS wrote:

Fresh setup. When I create a new folder I get "1002030001 Commit failed" (see pic). I refresh the WebUI and the folder is created and usable. I get the same error when I delete the folder. Any suggestions? Thx in adv.

 

ReadyNAS 422

FW: 6.10.9

RAID 1

4GB x 2 Iron Wolf HDD

HDD Encryption

X-Raid: No

 


Are you creating a share?

 

I am wondering if the OS partition is full. Try downloading the full log zip file from the logs page.  There is a lot of information in there.

 

If there is no data on the NAS yet, you can also try "perform factory default" on system->settings->update.  That will reformat the disks and do a fresh factory install.

 

Message 2 of 9
Sandshark
Sensei

Re: 1002030001 Commit failed when creating a new folder

 

Check the OS partition use first, as @StephenB recommended.  If that's not the problem, I'm wondering if it's a problem with the configuration of one particular protocol or snapshots.  Try creating a share and deselect all protocols and no snapshots and see if you still get the error.  If not, try to figure out which protocol is creating the error through process of elimination.

Message 3 of 9
FerociousNAS
Tutor

Re: 1002030001 Commit failed when creating a new folder

Hello everyone,

So I just saw the replies and thank you very much.

 

-I powered up the ReadyNAS to get the logs and noticed other folders appeared that I did not have last night (see pic w/ green circles).

 

-Also last night deleted test folders, refreshed screen last night and they were gone but reappeared this morning (see red circles).

 

-Create a new folder this morning and no errors (blue circle).

 

-Strange cause the RN HDDs were synced. I pulled the LOG file but can't upload the Zip. Is there and specific file I can attach as a PDF from the log to see what was going on?

 

Thanks

Message 4 of 9
StephenB
Guru

Re: 1002030001 Commit failed when creating a new folder


@FerociousNAS wrote:

 

-Strange cause the RN HDDs were synced. I pulled the LOG file but can't upload the Zip. Is there and specific file I can attach as a PDF from the log to see what was going on?

 


It's best not to post it publicly.

 

If you'd like me to take a look, then upload the zip to cloud storage (dropbox, google drive, etc) and send me a PM (private message) with a link to the zip.  Make sure the permissions allow anyone with the link to download.  You send the PM using the envelope icon in the upper right of the forum page.

Message 5 of 9
FerociousNAS
Tutor

Re: 1002030001 Commit failed when creating a new folder

Thank you, log sent.

🤠

Message 6 of 9
StephenB
Guru

Re: 1002030001 Commit failed when creating a new folder


@FerociousNAS wrote:

Thank you, log sent.


As I said in my PM, the error is coming from the NAS iTunes server.  If you don't need that service, then I suggest just turning it off.  

Message 7 of 9
FerociousNAS
Tutor

Re: 1002030001 Commit failed when creating a new folder

Thank you so much. Not using and will shut it down. What would that cause the issue?

Message 8 of 9
StephenB
Guru

Re: 1002030001 Commit failed when creating a new folder


@FerociousNAS wrote:

Thank you so much. Not using and will shut it down. What would that cause the issue?


The error sequence is

 

Mar 15 20:52:22 nas-44-82-A2 readynasd[4386]: Failed to create daap apps cache dir. rc = 1
Mar 15 20:52:22 nas-44-82-A2 readynasd[4386]: rndb_daap_service_export() ==> 1 (0ms)
Mar 15 20:52:22 nas-44-82-A2 readynasd[4386]: rndb_export() ==> 1 (104ms)
Mar 15 20:52:22 nas-44-82-A2 readynasd[4386]: share.c:963:process_add_share Failed to commit_dba. category = 3, ret_val = 1
Mar 15 20:52:22 nas-44-82-A2 readynasd[4386]:  Error in commitdba status=1

 

 

The daap service is the iTunes server.   What I can't see is why it couldn't create the cache directory.  As I mentioned in the PM, this might be a bug triggered by your use of volume encryption.

 

 

I think the "commit_dba" error is a consequence of the daap apps error.  Though it is possible that something else was happening, the place to start is to just turn off iTunes.  (General advice is to only enable services that you use).

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