- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
102
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After updating the firmware, the device does not start. I can't connect to it because there is no ip address. the radar does not see the device. The disc 1 and disc 2 indicators are not lit. Help
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
After unsuccessful attempts to resuscitate. Tried doing this https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system#D...
I can't start it
I took the firmware here
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
@antefil wrote:
After updating the firmware, the device does not start. I can't connect to it because there is no ip address. the radar does not see the device. The disc 1 and disc 2 indicators are not lit. Help
What firmware were you running before you did the update? Is it possible that you were running 6.3.x or earlier?
Also, try removing the disks (NAS powered down), and then power up the diskless. Do you see any LEDs (including power)? Does RAIDar find the NAS with no disks inserted?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
First there was the firmware Software Version 6.1.6. I have upgraded to 6.1.7 after which 6.1.8 after which 6.1.9.
After successful updates, I launched Software Version 6.10.8. The device rebooted and no longer turned on.
The Power bulb lights up and Acta. Without disks, only the power button
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
@antefil wrote:
First there was the firmware Software Version 6.1.6. I have upgraded to 6.1.7 after which 6.1.8 after which 6.1.9.
After successful updates, I launched Software Version 6.10.8.
So you ignored this warning?
ReadyNAS 102, 104, and 2120 systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x.
That might not be fixable. You could maybe try a USB recovery. You could also try inserting a single unformatted ("blank") disk, and then power up. See if the system does a factory install.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
Netgear has never explained the reason for this restriction nor the specific consequences if one fails to heed the warning. I think it may have to do with changes in U-Boot. I believe others have recovered from, this (the NAS at least, maybe not their data volume) with a USB recovery. But I don't know if they did the recovery back to the earlier version or with the current one.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
@Sandshark wrote:
I believe others have recovered from, this (the NAS at least, maybe not their data volume) with a USB recovery. But I don't know if they did the recovery back to the earlier version or with the current one.
I am seeing one old post here where a user apparently used USB recovery with the 6.2.5 image.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
I can't start USB recovery. Painting from USB does not start
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
Do you mean Booting from USB does not start? Did you follow the instructions for creating the boot device for an ARM based system? Is the USB device USB2 (not USB3), 32GB or smaller, and FAT formatted (not exFAT) with only one partition?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
1) I downloaded the firmware
2) Instruction manual
https://kb.netgear.com/21400/RAIDiator-4-1-USB-Recovery-Tool
3) Now I will try to install
Checked:
the power button and the backup button are flashing . The USB light bulb does not blink
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: 102
You also need to create an OS6 recovery tool: How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system unless you have given the wrong model number.