3200 – FrontView will not apply changes

[UserBackup]

I am having issues with my ReadyNAS 3200 – FrontView will not apply changes. Any help you can provide would be highly appreciated. I have read and seen a few posts on this issue, but I wanted to make sure to post my specific details in case there is something I am missing. I have created a case [16917365], but I no longer eligible for phone support.

Device Information:
Model: ReadyNAS 3200 Business Edition [X-RAID2]
Firmware: RAIDiator 4.2.10
Memory: 3968 MB [DDR2]
Volume C: Online, X-RAID2, 12 disks, 83% of 18501 GB used
12 Hitachi HUA722020ALA330 1863 GB drives

Device History: [Just to be clear: my FrontView problem is on my OLD ReadyNAS]
I am expanding my ReadyNAS environment to include another device. Here are the events…
1. I ran and finished a Backup Job from my current/old ReadyNAS to the new ReadyNAS ( backing up ~15TB)
2. After the backup finished I went to update the firmware on my old ReadyNAS and no firmware or even minor changes would apply inside FrontView.
3. So, I figured the best solution would be to power off the device and let it boot back up, etc. (probably not the best choice, but that is what I did)
4. The ReadyNAS booted up and started recreating the array
5. I watched it in RAIDar-4.3.3 and it got up to about 35.1% and then hung there for several hours
6. When it finally came back up, it gave the following Status “Dead. This volume is no longer available”
7. I started researching the forums
8. I found a post that talked about doing an OS reinstall in this situation.
9. I preformed the OS reinstall and this fixed my dead volume issue, but my symptoms in FrontView were the same.
10. A few hours after the OS reinstall I started to received a message when I would pull up FrontView that said "System Error: Please contact customer support."
11. I preformed an additional OS reinstall to make sure that the initial OS reinstall worked.
12. The "System Error: Please contact customer support." Have gone away for now
13. That is the complete history of this device

Any thoughts or suggestions you may have would be greatly appreciated.

Thanks!

[UserBackup]

My issue was a massive backup log. If you can boot up your ReadyNAS and get into it via ssh -- the log file you are looking to remove is in var/log/frontview --you'll know which one it is by the job number, etc.

Thanks.

[mdgm-ntgr]

If you have SSH access you can SSH in and do

df -h

If the 4GB OS partition is full then there is a problem (e.g. backup job logs not truncated properly). Seeing as you were running a very old firmware version it's highly likely that you encountered a bug that has been addressed by newer firmware, in fact I think I remember there being such an issue a while back.

This info is also found in the logs (Status > Logs > Download all Logs) in disk_usage.log

[beisser1]

also your firmware is pretty ancient.. i think newe firmwares have a mechanism in place to prevent this from happening.