6001010060 Communication Error

[RNASguy]

This is a ReadyNAS 516, running OS6 6.10.8

The NAS box is performing just fine on our LAN

It is configured on the router to have full WAN access based on MAC address

All work stations have full internet access and work fine.

And, I have no issue accessing the admin web interface

However, on my periodic check for an OS update I received a NEW  error message:

6001010060 Communication Error
Check your internet connection, DNS Settings, or proxy settings

Well  there is no proxy and access to the internet is just fine.

Any ideas!

thanks

bc

[StephenB]

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@RNASguy wrote:

6001010060 Communication Error
Check your internet connection, DNS Settings, or proxy settings

Well  there is no proxy and access to the internet is just fine.

Any ideas!

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It's a problem on Netgear's end - the last time something like this happened it was a problem with DNS.

You can install 6.10.9 manually.

• https://kb.netgear.com/000065653/ReadyNAS-OS-Software-Version-6-10-9

[dcheitel]

and how do we get it resolved if its happening now? im trying to update from 6.2.5 to 6.5.2 and then beyond and getting the error.