Re: After upgrading to 6.7.1 on RN214 no volumes can be loaded

NASguru · ‎2017-05-16

@jak0lantash wrote:
I'm not arguing either

There are multiple reasons for the volume to appear "inactive", some of the most common:
- Full root: the volume dedicated to the system is completely full, preventing it from booting properly. In your case, it could be related to the process of updating the F/W (any F/W). Or some add-on that filled the volume and the consequence appeared after the reboot, as part of the update process.
- Corrupt system: often due to the previous condition, but also rarely occur without full root.
- Multiple disk failure: your drives could have been slowly dying but seemlessly "working", or suddenly died, or a mix. Updating a firmware implies writing to the drives which can trigger failure(s).
- Erroring disk: a disk can be flapping and cause the NAS to be enable to mount the volume.
- BTRFS corruption: any operation on the volume, even mount/unmount can lead to filesystem corruption if an unexpected event occur (at FS or HW level). It happens.
Etc.

It's a shame that the NAS doesn't show why is the volume inactive, in the GUI. It would reasonably easy to integrate it and really useful for anyone running into the issue, hence the post in the "idea" section.

An excellent review of the reasons and for me the BTRFS seems to be the culprit.

NASguru · ‎2017-05-16

@Sandshark wrote:
In a nutshell, loading the new OS version may have been the "last straw" in a series of events that caused the problem. So the new OS, in and of itself, may not be to blame. The new OS version itself may be a contributer if it does not tolerate a pre-exisitng problem as well as the previous version, or the simple process of doing an update (which uses space in the OS partition) may have been all it took.

There are also a couple posts in the idea exchange about better controlling OS partition problems (if that's what your issue is) that you may also want to up-vote.

This makes sense given I had a pre-existing error prior to upgrading from 6.6.1 to 6.7.1.

Kalle13 · ‎2017-05-17

Looks like you did some stuff via SSH e.g. a dist-upgrade using apt-get. Why did you do that?

Hi,

what can I do now? I can`t change the packages because the NAS won`t start.It`s like the cat bites its own tail.

Best regards
Kalle

Kalle13 · ‎2017-05-18

@mdgm wrote:
Looks like you did some stuff via SSH e.g. a dist-upgrade using apt-get. Why did you do that?

What did you found exactly and where did you found it? I want to look at it. Sorry for my hastiness but I must get that NAS going.

There are very important papers on it. I need them for my studies. 😞

Best regards
Kalle

mdgm-ntgr · ‎2017-05-19

You could perhaps try ReadyNASOS 6.7.3-T283 (Beta 1)

There's a fix in there for one possible reason why a volume may not mount. I wonder if you ran into that.

Kalle13 · ‎2017-05-19

@mdgm wrote:
You could perhaps try ReadyNASOS 6.7.3-T283 (Beta 1)

There's a fix in there for one possible reason why a volume may not mount. I wonder if you ran into that.

Hi,

thank you for the tip! But I am not that resolute to do that beacuse it`s a BETA. Probably it would work if I reinstall the OS!?

Just like this:

reinstall OS

Best regards
Kalle

StephenB · ‎2017-05-20

@Kalle13 wrote:
Probably it would work if I reinstall the OS!?

Probably not.

Kalle13 · ‎2017-05-20

@StephenB wrote:
@Kalle13 wrote:
Probably it would work if I reinstall the OS!?

Probably not.

Hi,

that`s not good. 😞 Do you have an idea then?

Best regards
Kalle

StephenB · ‎2017-05-20

I'd try the beta myself.

Your other option is to try paid support (my.netgear.com)

Kalle13 · ‎2017-05-20

@StephenB wrote:
I'd try the beta myself.

Your other option is to try paid support (my.netgear.com)

I think that`s the way: First I will try the beta. If this don`t work I will have a look on the apt-get logs. Hopefully I find the failure there. In the end if this all don`t work I have to conctact the support.

Best regards
Kalle

Kalle13 · ‎2017-05-21

Heureka,

I can't believe it, the Beta works! 😄 All volumes are mounted and ok. I can do everything.

Thank you @mdgm-ntgr and to the others!

My case is closed and hopefully this threat can help other people.

Best regards
Kalle

StephenB · ‎2017-05-21

@Kalle13 wrote:

... the Beta works! 😄

Thanks for posting back with the outcome.