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Re: Can't set up eMail notifications
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Hey Guys
So I wondered if anyone can help.
i am trying to set up the email notification again, I did have it set up quite a while ago, now i want it setting up again, unfortunately it keeps coming up with an error saying check SMTP. I have read all the posts on here regarding this problem, some say configure the gmail to allow less secure, which is admin.gmail but you need a G Suite to do this I just have a standard gmail.com address. So can’t log on to admin.gmail
The unit also cribs when I check for new firmware, It comes up with an error - cannot resolve host name, Communication error, check your internet connection or DNS settings. Whether the two errors are connected I’m not sure.
Regards
john
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Hello woto,
You are most welcome. We can always use the Google public DNS 8.8.8.8.
To close the topic, mark the appropriate response as a solution.
Feel free to post again should have anything you feel like posting, we appreciate your contribution to the community!
Regards,
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Re: Can't set up eMail notifications
Hello woto,
Can you send a screenshot of what you entered in the email alert settings such as SMTP server and port? Just cover your email address.
Regards,
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Re: Can't set up eMail notifications
Hi
Thanks for the reply, here are a couple of screen shots of what i am entering for the email set up and the other is the error i get when trying to do a test email. i am running firmware 6.6.1
i have tried the differant ports on the dropdown box, also tried 4 differant mail providers with the same result.
regards
woto
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Re: Can't set up eMail notifications
Hello woto,
Please try port 587. Also configure Allow less secure apps. Standard gmail account should have this, just go to My Account.
Regards,
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Re: Can't set up eMail notifications
Hi JennC
I gave it a try what you have suggested, i was thinking this could be it, as not done this before, but unfortuanatly as you can see from the screenshots its still coming up with the error.
Thanks for them screen shots as i now know where that button is for less secure apps is, but it was already turned on.
Hope you can point me in another direction
regards
woto
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Re: Can't set up eMail notifications
Hello woto,
Is the NAS on static IP address? What's the DNS of the NAS and its current firmware version
Regards,
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Re: Can't set up eMail notifications
Hi JennC
as mentioned the firmware is 6.6.1
Its on a static ip
not sure where to find the DNS. Had a look under the network tab but nothing really in there. Could you point me in the right direction please
thanks
woto
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Re: Can't set up eMail notifications
Hey JennC
sorted the problem out
found the DNS it wasn't set.
Thanks for pointing me in the right direction
Regards
woto
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Hello woto,
You are most welcome. We can always use the Google public DNS 8.8.8.8.
To close the topic, mark the appropriate response as a solution.
Feel free to post again should have anything you feel like posting, we appreciate your contribution to the community!
Regards,
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