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Orbi WiFi 7 RBE973
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Cannot Update to 6.10.4 from 6.10.2

E_Rado
Aspirant

Cannot Update to 6.10.4 from 6.10.2

Hi everyone,

 

I cannot update to firmware version 6.10.4. My NAS is currently on 6.10.2. I have tried the following:

  • Use the Check for Updates button where it gives the prompt "Unknown error occurred"
  • Manually install the firmware using Settings > Install firmware > select file > Upload and I won't be prompted for a reboot. I am selecting the .img file, by the way.
  • I tried doing the same two steps for 6.10.3 but to no avail.

What could I be missing? Can anyone provide some insights on this? Cheers.

 

EDIT: For reference, here is the prompt when using the Check for Updates option:

Screenshot from 2021-01-25 14-31-47.png

Model: RN102|ReadyNAS 100 Series 2- Bay
Message 1 of 2
StephenB
Guru

Re: Cannot Update to 6.10.4 from 6.10.2

Try downloading the log zip file.  Check for a full OS partition by looking in volume.log. Scroll down until you get to the df -h section:

=== df -h ===
Filesystem      Size  Used Avail Use% Mounted on
udev             10M  8.0K   10M   1% /dev
/dev/md0        4.0G 1016M  2.8G  27% /
tmpfs           1.9G     0  1.9G   0% /dev/shm

/dev/md0 is the OS partition.  It is generally ~ 25% full.

 

Also look in readynas-upgrade.log, and see if there are any errors in there.

 

If you didn't try rebooting the NAS, then I'd also do that.

 

 

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