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Cannot register new ReadyNAS 426

daveck
Follower

Cannot register new ReadyNAS 426

Hi - I just bought a new ReadyNAS 426 off Amazon UK. Have had many Netgear NAS units over the years. Tried to register it and I am getting a "something went wrong" message. Can anyone at NG Help ? I can message the serial # data. Many thanks for your kind help. Dave/

Message 1 of 4
StephenB
Guru

Re: Cannot register new ReadyNAS 426


@daveck wrote:

 Can anyone at NG Help ?


@JohnCM_S or @Marc_V should be able to help. If they don't respond to the thread for some reason, you can send them a private message (PM) by clicking on the envelope icon on the upper right of the forum page.

Message 2 of 4
JohnCM_S
NETGEAR Employee Retired

Re: Cannot register new ReadyNAS 426

Hi daveck,

 

You can send to me the serial number of the NAS via private message (PM). We will check why you are not able to register it.

 

Regards,

Message 3 of 4
Anthony-58
Aspirant

Re: Cannot register new ReadyNAS 426

I had the same problem and as soon as I'd added my address to my netgear.com account profile, it let me register with no problems.

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 4 of 4
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