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Am looking for help to start my NAS again. I am in the stage where I already did a hard factory reset, with the pin at the back. Even that, when I boot, I get "corrupt root" message on RAIDar. Following a reset again, no more corrupt root message and I then proceed wtih setup. But setup does not go through. Chosing XRAID and leaving the NAS to process overnight with a 500GB disk capacity, does not do anything. When I come back in the morning, the NAS is still ON, the disk1 LED is on, but the power button is NOT blue. Frozen ???? Repeating all above steps does not solve the issue and even changing disk and/or disk slot.
The IP stays at 192.168.168.168 and clicking the ADMIN key on RAIDar give me a browser error message as page unreacheabled. Your connection refused.
That disk is already partitioned so as a precaution we gave the corrupt root error rather than blindly formatting it. Some users are unaware that the NAS needs to wipe the disks.
A factory default (wipes all data, settings, everything) or hooking the disk back up to a PC and deleting the partitions off it would have resolved this.
Seeing that you didn't have any data on the disk I just wiped the partition table off the disk and rebooted the NAS. It should do a brief check of the hard disk, enter a 10 minute countdown and if you haven't chosen the RAID mode using RAIDar (or unplugged the power to abort) by then proceed to wipe the disk, partition it, setup the RAID, install the OS etc.
Try testing the disk in a PC with the vendor tools (seatools for seagate, lifeguard for western digital). Use the "write zeros" test too (which is useful in determining disk health, and also ensures a clean disk for the NAS).
If it passes, then try the install again with the zeroed disk.
I already did all that with two seagate disk. I even bought a new disk, this time a Western Digital, and no luck. Now, am testing with an SSD Kingston, still not working. If I put it on remote support mode, can you access and just set everything to factory default ? Once, it was accessed to activate TEAMING. Though it was working well for 2 years, it suddenly failed on a reboot, with no apparent external factors (no disk or config change). Cooling fan is working well.
Though it was working well for 2 years, it suddenly failed on a reboot, with no apparent external factors (no disk or config change). Cooling fan is working well.
The warranty is 3 years on the ultra, so you should check on the warranty status right away.
I was able to telnet in under Tech Mode. From there, I have no idea what to do.
# ls
1 4 7 cryptomounts
10411 719 devices mpt
11476 720 diskstats net
12478 726 dma pagetypeinfo
13494 728 driverpartitions
14510 729 execdomains scsi
15527 736 filesystems self
16577 760 fsslabinfo
166 6 765 interruptssoftirqs
168 603 766 iomem stat
17606 782 ioports swaps
170 609 784 irq sys
171 612 786 kallsymssysvipc
172 615 8 key-users timer_list
173 616 9 kmsgtty
2 623 acpiloadavg uptime
267 686 buddyinfo locks version
274 689 bus mdstatvmallocinfo
3 690 cgroups meminfo vmstat
372 691 cmdline misczoneinfo
373 694 cpuinfo modules
# cat version
Linux version 2.6.37.6.RNx86_64.2.4 (jmaggard@calzone) (gcc version 4.1.2 20061115 (prerelease) (Debian 4.1.1-21)) #1 SMP Thu May 28 16:29:46 PDT 2015
Are there some commands that I can type in to get things back up. The NAS is just sitting on my desk doing nothing, and it's brand new (from a warranty exchange).
That disk is already partitioned so as a precaution we gave the corrupt root error rather than blindly formatting it. Some users are unaware that the NAS needs to wipe the disks.
A factory default (wipes all data, settings, everything) or hooking the disk back up to a PC and deleting the partitions off it would have resolved this.
Seeing that you didn't have any data on the disk I just wiped the partition table off the disk and rebooted the NAS. It should do a brief check of the hard disk, enter a 10 minute countdown and if you haven't chosen the RAID mode using RAIDar (or unplugged the power to abort) by then proceed to wipe the disk, partition it, setup the RAID, install the OS etc.
I now have access to the admin page and the status is showing "healthy". All services seems to be restored, though I haven't started copying data back onto the disks. Thank you very much for the help. Solved !
