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Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

Rob_Robertson
Aspirant

Failed Upgrade from 6.9.5 to 6.10.0 RN516

I upgrade FW from 6.9.5 to 6.10.0 via the OS and auto update. On restart the system reaches 99% and hangs When I toggle the power switch the lcd rotates between booting and MySQL.service
Message 1 of 8

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

Me too RN314

Message 2 of 8
StephenB
Guru

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516


@david_spittle wrote:

Me too RN314


Are you also seeing errors related to mysql?

Message 3 of 8
Rob_Robertson
Aspirant

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

OK, so after many attempts at restarting the NAS, all of them resulting in it being stuck generally on booting the MySQL module I decided to recover the NAS OS. I downloaded the attached file and followed it to the Recover NAS OS prompts to reinstall the update. Mine is running fine now.
Message 4 of 8
antileech
Aspirant

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

Same here, my RN314 is stuck at 99%

Message 5 of 8
JohnCM_S
NETGEAR Employee Retired

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

Hi antileech,

 

Welcome to the Community!

 

Have you tried doing the OS reinstall? If yes, what was the result?

 

Here is the link if you need the steps on how to access the boot menu and do the OS reinstall.

 

Regards,

Message 6 of 8
antileech
Aspirant

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

OS reinstall worked for me. Had to redo all my sharing and user permissions though. Haven't run into any other problems since.

Thnx
Message 7 of 8
JohnCM_S
NETGEAR Employee Retired

Re: Failed Upgrade from 6.9.5 to 6.10.0 RN516

Hi antileech,

 

Thanks for the feedback. It is good to hear that OS reinstall fixed the issue on your NAS. 🙂


Regards,

Message 8 of 8
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