I have a NAS 314 that my co-worker let me keep, it was no longer being used, so I decided to set it up at home as a media server.
I initially installed two existing Seagate drives (250 GB each) that I removed from a desktop computer, and everything was working fine - they were installed into bays #3 and #4.
So I then purchased two more Seagate Ironwolf 4TB drives to put into the remaining two bays. I didn't know that I could access the logs until several days later of waiting for them to finish syncing, but it seems that the drive in Bay #2 was giving me problems - the LED light over bay #2 was flashing so I discovered I could see the logs from my admin page - it was giving me an ATA 20393 error, I did not know what the error meant but it lead me to believe its either the drive or the NAS controller unable to communicate with the drive.
I chose to replace the suspect drive in Bay #2 with a brand new one, and the same thing happened in the same bay.
So now I have removed the two 250 Gb drives, replaced both of them with the new 4TB Ironwolf drives into bays #3 and #4, and everything is fine now. Bay #1 and #2 are still empty.
My question is, can I repair or replace the chassis for Bay #2? If so, where do I find such a part?
thanks
Quentin
Model: RN31400|ReadyNAS 300 Series 4- Bay (Diskless)
An ATA error, though recorded in the drive SMART data, can be caused by a problem with the interfacing hardware, not the drive itself. Failure to fully seat is often the issue, so look inside and see if there is anything restricting the drive or the connector is broken or dirty. If you see nothing, then the fact that it occurred with two new drives that work in another slot suggestes it is a chassis issue -- probably the SATA backplane. Spare parts are not available, even for original purchasers. So, be happy you have a free 3-bay NAS.
Thanks, @Sandshark - I will inspect the connector and cross my fingers it is just dirty.... the NAS has sat unused for a number of months prior to my attempting to get it set up.
turns out it was dirty: I powered down, blasted with air and installed all four disks into the bays before booting again, and it worked!
all green LEDs across the board.
So now I have another question, I put the two smaller drives into bays #1 and 2, but they have data on them from the last time I created the NAS volume.
What if I want to start over from scratch, ie: use the two small drives for one volume and the two larger drives for another volume? how do I do that?
What if I want to start over from scratch, ie: use the two small drives for one volume and the two larger drives for another volume? how do I do that?
If you want two volumes, you would turn off XRAID on the volumes page. If the green stripe is on the XRAID control, then XRAID is enabled. Click on the control, and it will turn off.
Then hot-insert the two other disks. You'd select them, and then format. After that you create a second RAID volume.
The other option is to just leave XRAID on, and go with a single volume. You'd get more capacity that way. You'd hot-insert them (as above) and format them. The NAS should then begin adding them to your existing array (one at a time). The capacity rule is "sum the disks and subtract the largest". Keep in mind that the NAS reports volume size in TiB (1024*1024*1024*1024 bytes), but the disk manufacturers use TB (1000*1000*1000*1000). Google will convert for you - try entering "10 TB in TiB" into google search.
Ok sounds good. I factory reset with all four drives installed, and left my house for the day... hopefully it will all be set to go this evening... appreciate the assistance, have a great day 😄
