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Having problem moving folders to ReadyNAZ 214

sk92337
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Having problem moving folders to ReadyNAZ 214

Can some tell me how do I reach tech support for a ReadyNAZ 214?  Made the purchase in June 2018  so I'm still under warranty but the Naz is not showing up under my account.  When I try to re-register it tells me the device is already registered.  As a result it wont allow me to reach them.    Im having a problem  moving folders over and sharing files that prompted me to try to reach them. This is so frustrating.  

 

Any help would  be appreciated!

Model: RN21400|ReadyNAS 214 Series 4-Bay (Diskless)
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JohnCM_S
NETGEAR Employee Retired

Re: Having problem moving folders to ReadyNAZ 214

Hi sk92337,

 

Welcome to the community!

 

You may try reaching support on this link: https://www.netgear.com/support/contact.aspx. You can also PM me the serial number of the NAS so we can check the device registration.

 

May I also know the exact issue that you have on the NAS? Maybe we can assist you here on the Community.

 

Regards,

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