× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Help with NAS Pro 6 rescue

mrdano-nas
Aspirant

Help with NAS Pro 6 rescue

Hello all

 

I have a readyNas Pro 6

Unfortuantely its firmware is corupt and I can not get the unit to boot up, it hangs whilst booting.

Can anyone help me with what to do and how to reset / reinstall firmware / OS and get it up and running again?

Either on OS4 or OS6 if possible (preferred although i know its not officially supported).

 

Thank you so much 

 

MrDT

 

Model: ReadyNAS RNDP6310|ReadyNAS Pro 6
Message 1 of 2
StephenB
Guru

Re: Help with NAS Pro 6 rescue

The OS reinstall and the factory default procedures are describe on pages 28-29 here: http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.p...

 

The OS reinstall should be non-destructive.  It will reset the NAS admin password to netgear1 and change the network configuration to DHCP.

 

The factory default is destructive - it will reformat the disks and do a clean factory install.  So all data will be lost.

 

You could also contact paid Netgear support (my.netgear.com) if you are the original purchaser.  Ask about "per-incident" support.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 454 views
  • 0 kudos
  • 2 in conversation
Announcements