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Re: Increased ATA error on all 4 disk's immediately after update to 6.6.0

JulesStock
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‎2017-01-05 05:01 AM
‎2017-01-05 05:01 AM

Increased ATA error on all 4 disk's immediately after update to 6.6.0

NAS now running background service only - no access to data.

 

Was happily running 4 x WD Red 4TB disks

 

From admin log page of Raidar, I see it updated to 6.6.0 on Nov 3rd and 5th after which it immediately starting posting ata error counts for all 4 disks, shutting down, rebooting and launching background service. Data increasingly slow to access to the current point of no access.

 

Tried three times to contact Netgear with the form failing to send.

 

What to do?

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
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mdgm-ntgr
NETGEAR Employee Retired
‎2017-01-05 02:45 PM
‎2017-01-05 02:45 PM

Re: Increased ATA error on all 4 disk's immediately after update to 6.6.0

Can you send me your logs (see the Sending Logs link in my sig)?

Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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