No Access to Frontview

[robkwil61]

So my problem started about a month ago.  I had 2 hard drives failing in my NAS.  I have replaced both drives, did a factory reset on the NV+ and now I can't access Frontview.  I have read and followed every article I could find.  It's obviously a permissions/security issue.

I have tried several browsers (Chrome/Edge/Firefox both 32 and 64 bit versions).  I've tried on Windows 10 & 11.  I've set TLS versioning to 1.0 in Firefox.  Obviously SSL is not installed and I know of no way to install it remotely.  I even tried Windows 7 with IE.

There has to be some way to access this device but I sure can't figure it out.

Thanks!

[robkwil61 · Accepted solution]

I guess we can disregard.  I was finally able to access Frontview from my Windows 7 using IE.  But it took like 10 minutes to access the admin login and then I was able to install SSH and modify the Virtual.conf file.

[robkwil61 · Accepted solution]

I guess we can disregard.  I was finally able to access Frontview from my Windows 7 using IE.  But it took like 10 minutes to access the admin login and then I was able to install SSH and modify the Virtual.conf file.

[robkwil61]

Now the only issue I have is I can't seem to map the admin share and I have also noticed that my DUO and both NV+ units are not showing up in Exporer/Network Neighborhood or whatever it's called these days.

[StephenB]

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@robkwil61 wrote:

I can't seem to map the admin share

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What error are you getting?  Is it possible that the PC is already accessing the NAS with other credentials?

[Sandshark]

When you say you "can't access Frontview", what error message are you getting?

Is your antivirus by chance Norton 360?

[robkwil61]

Basically it was network location not found or something similar.  I rebooted the NAS, and then my laptop and now it seems to be mapping fine. Just glad I have a Win 7 laptop and IE to be able to get into FrontView.

[robkwil61]

Generally I was getting Connection Refused.  But I've resolved the issue now.  I was not using Norton 360.

[FURRYe38]

Something I noticed with my RN4000, no new generation browsers wanted to access it's web page. I happened to have a old version of Firefox that was able to access it. Been using it on Win 10 and 11 fine to get to the Web UI fine. I'll have to check and see what version FF is. 

[StephenB]

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@FURRYe38 wrote:

Something I noticed with my RN4000, no new generation browsers wanted to access it's web page. I happened to have a old version of Firefox that was able to access it. Been using it on Win 10 and 11 fine to get to the Web UI fine. I'll have to check and see what version FF is.

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Browsers now require TLS 1.2, which NV+ and NV+ v2 don't support.  You can get around this by using the current version of Firefox, and setting security.tls.version.min to 1 (browse to about:config and search for the setting).

You can also make the change to virtual.conf on 4.x and 5.x NAS described in the first post here:

• https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER...

That allows you to access the web admin pages using (unencrypted) http.

If you are running 5.3.x or 4.2.x firmware, there is also a third-party add-on you can install to add TLS 1.2 support.

Note this is also starting to get in the way of connecting with ssh.  However, Putty will still connect.

• https://www.putty.org/