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Orbi WiFi 7 RBE973
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Poor Customer Service (#18829343)

no_1Sucka
Follower

Poor Customer Service (#18829343)

Not sure what else to do or where to go, please look into case #18829343. It's been open since June. I haven't had an update since Sept.5.
Message 1 of 5
chirpa
Luminary

Re: Poor Customer Service (#18829343)

I poked some L3s.
Message 2 of 5
chirpa
Luminary

Re: Poor Customer Service (#18829343)

I see you've also posted on Facebook: http://www.facebook.com/Netgear/posts/10151145101583705
Message 3 of 5
signalman
Aspirant

Re: Poor Customer Service (#18829343)

This must be really frustrating ...

But I'd be working from my 'backup' of my data

Like I said, frustrating though
Message 4 of 5
diablo1
Aspirant

Re: Poor Customer Service (#18829343)

I have contact the L3 that has been assigned to this case and the L3 will be contacting you shortly. I hope everything works out for you.
Message 5 of 5
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