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RN104: Defrag freezes NAS

mlupo
Aspirant

RN104: Defrag freezes NAS

I have tried to defrag my NAS three times with the same result.  The unit freezes and I am unable to connect to Admin site.  I have to unplug unit and then things work OK.  The log shows that Defrag starts, then only the restart after unit is restarted.  No apps are installed.  Scrubbed a few days ago.

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mdgm-ntgr
NETGEAR Employee Retired

Re: RN104: Defrag freezes NAS

What happens if you disable the anti-virus service then try running the defrag again?

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mdgm-ntgr
NETGEAR Employee Retired

Re: RN104: Defrag freezes NAS

Please send in your logs (see the Sending Logs link in my sig).

Message 2 of 4
mdgm-ntgr
NETGEAR Employee Retired

Re: RN104: Defrag freezes NAS

What happens if you disable the anti-virus service then try running the defrag again?

Message 3 of 4
mlupo
Aspirant

Re: RN104: Defrag freezes NAS

That resolved the problem.

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