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RN104 connection to APC BE700G

Sambat
Aspirant

RN104 connection to APC BE700G

Hi, I have purchased an APC BE700G-UK UPS to protect my Netgear ReadyNAS 104 and I am bit confused on the instructions provided concerning the powerchute software.

Does powerchute control the UPS via the UPS Ethernet network port, or should the UPS be connected via the USB/data cable included with the UPS to one of the USB ports on the NAS, in which case is powerchute needed?

My NAS is located on my network via a switch.

Thanks

( I tried to contact APC but their webpage just errors)

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 1 of 9
FramerV
NETGEAR Employee Retired

Re: RN104 connection to APC BE700G

Hi Sambat,

 

Kindly try following the steps provided on the link below:

 

How do I add a UPS to my ReadyNAS OS 6 storage system?

 

Do not install the powerchute for now since I did not see any information on the steps provided on the link.

 

 

Regards,

Message 2 of 9
djcro
Aspirant

Re: RN104 connection to APC BE700G

FramerV,

 

Thanks for your reply.I have just started setting up a recently bought RN214 and have upgraded to OS 6.6.0. Although I see 6.6.1 is released I was waiting for the ReadyNAS admin page to advise it was ready to install rather than do it manually.

 

I have an APC BE700G-UK attached to my RN214 using the APC supplied cable connected between the APC data port (the top port of three) and one of the two USB 3.0 connections on the back of the RN214. The RN214 recognises it as a remote ups and displays info similar to that in the second row of the screen shot at the start of the link above:

How do I add a UPS to my ReadyNAS OS 6 storage system?

 

i. e. In the first part of the instruction under   

 

1. Select System > Settings > UPS.

 

I still have to confirm whether a graceful shutdown is effected on change to battery power of whether it just dies once the battery does. Any comment or advice would be appreciated. I had expected the ups settings to cause a graceful shutdown after a preset time ever. good say 15 minutes.

 

I would like clarification on the UPS settings -What does threshold Mean?  is 20% stil leaving 80% of battery Life?  what is Auto?  Is their any explanation of when to or what the benefits of ticking the Enable network monitoring of attached UPS are.

 

I agree with Sambat that the instructions are not clear in the APC instructions and will be querying/commenting to them.

 

DavidC

Message 3 of 9
Sambat
Aspirant

Re: RN104 connection to APC BE700G

Hi, thanks for the link.

My software was slightly different, however I have only now plugged the NAS into the UPS and it has shown up in the ReadyNAS software/web page. It has been set as on Auto so should be ok.

I just need to test now to see if it performs a graceful shutdown.

If you think I need to change or add any settings do let me know.

Thank you for your help.

Message 4 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: RN104 connection to APC BE700G

Firstly the NAS doesn't use PowerChute. It uses NUT (Network UPS Tools). With a USB UPS all you should need to do is connect the USB cable (and obviously connect the NAS power cable to the UPS as well).

You can directly connect the UPS to your NAS using the USB cable. Note the UPS must have a USB port. Serial-to-USB cables are not supported by our NAS units.

 

The system will shutdown gracefully. With APC units you can set the shutdown threshold. There is an automatic level of battery left on the UPS which you can use or you can set a different threshold as you wish.

 

"Enable Network Monitoring of attached UPS" allows you to share the UPS with other devices (e.g. ReadyNAS units) on your network. They obviously need to have their power supplies connected to the UPS too. So you can shutdown multiple devices safely using the UPS rather than just one). Obviously you'd need the router/switch power plugged into the UPS too for this to work. Routers/switches can be left to turn off whe the UPS battery runs out but devices such as NAS units should be shutdown safely.

Message 5 of 9
derekca
Aspirant

Re: Netgear NAS connection to UPS

Hi mdgm,

RE:  "You can directly connect the UPS to your NAS using the USB cable. Note the UPS must have a USB port. Serial-to-USB cables are not supported by our NAS units.  The system will shutdown gracefully. With APC units you can set the shutdown threshold. There is an automatic level of battery left on the UPS which you can use or you can set a different threshold as you wish."

 

Response: Well not on my ReadyNASPro6.  Does it work that way on the newer RN214?  The ReadyNAS wanted an IP address and my Cyberpower UPS is connected only via USB, so there is no way for the ReadyNAS to "know" that a UPS is connected even though it is.  At least its not informing me of that fact.

 

I'm looking to upgrade from a ProNAS6 to a RN214.  Do you have to get a UPS with a serial [heaven forbid] or RJ45 Network port for SNMP [MIB] reporting?  Is there a HQL of those units, which I'm sure are considerably more expensive.  Just curious if it is or is not possible to have a USB connection to the UPS for a Netgear NAS to work. Based on what I've just ready, apparently not.

 

Thanks!

Message 6 of 9
StephenB
Guru

Re: Netgear NAS connection to UPS


@derekca wrote:

 

Response: Well not on my ReadyNASPro6.  Does it work that way on the newer RN214?  The ReadyNAS wanted an IP address and my Cyberpower UPS is connected only via USB, so there is no way for the ReadyNAS to "know" that a UPS is connected even though it is.  At least its not informing me of that fact.

 

 


My Pro-6 is connected via USB to my CyberPower UPS, and that works fine.  No configuration is needed.  The NAS only asks for an IP address if you use one of the two remote monitoring choices.

 

All models of ReadyNAS support UPS over USB using NUT

Message 7 of 9
derekca
Aspirant

Re: Netgear NAS connection to UPS

@StephenB

      Thank you so much for the prompt reply.  I re-checked my connection and I had a flaky USB cable.  Should have been more diligent before posting!  Sure enough the green LED on Frontview lit up when the UPS was recognized.  I have two question.  If I want the my Cyberpower 1350PFCLCD UPS to monitor my mac tower AND the ReadyNAS, will there be any issues putting the USB port of the Cyberpower on a hub and connecting my Mac tower AND the NAS to it? [I already have a hub on the Mac tower for other USB 'stuff'.   I won't both to be shut down gracefully in the event of a power failure.  Which brings me to the UPS setup page for the NAS.  Do I just leave it at "Auto". If i move the USB over to just the Mac tower I believe my setting is to shutdown after being on UPS for 2 mins.  If putting both devices, e.g. Mac Tower and ReadyNASPro6 on a USB hub, I'm not sure there would be any sort of "race" problem where one event [Mac wanting to shutdonw] woould occurs before the other OR if NUT takes care of being a traffic cop so to speak such that both devices would be shut down properly.  Thank you!!

 

ReadyNASPro6 UPS Window.tiff 

Model: ReadyNASRNDP6630v2|ReadyNAS Pro 6
Message 8 of 9
StephenB
Guru

Re: Netgear NAS connection to UPS


@derekca wrote:

If I want the my Cyberpower 1350PFCLCD UPS to monitor my mac tower AND the ReadyNAS, will there be any issues putting the USB port of the Cyberpower on a hub and connecting my Mac tower AND the NAS to it?

I don't think this will work (USB is not designed for that kind of sharing).  Most of the hubs I am aware of that support multiple PCs are switched (so only one PC is the USB master at a time).

 

You can install NUT on the mac, and monitor the UPS status over the network (from the ReadyNAS).  If you do that, you'll need to make sure the network equipment on the path is also protected by the same UPS.  If the mac and ReadyNAS are on the same switch there is no need to protect the router.  So adding a small switch at the mac/NAS location will do the job.

 

This can also be done in the reverse direction (with the NAS monitoring remotely).  But the NAS is more sensitive to unexpected shutdowns than the mac, so I'd keep the UPS connected to the ReadyNAS.

 

Message 9 of 9
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