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RN10400-100NAS won't power up, but power supply has green light
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RN10400-100NAS won't power up, but power supply has green light
Hi all,
My RN10400 recently stopped powering up. The power supply shows a green light, but the unit doesn't have any power. I don't know if I just need to replace the power supply or if there was a different hardware failure. Is there anyway to rest the unit? Anyone have any suggestions before I buy a replacement power supply. If I need to replace the power supply can someone confirm P/N 332-10581-01 is what I need. I found this on amazon as a replacement power supply. https://www.amazon.com/UpBright-Adapter-CAM090121-332-10581-01-3321058101/dp/B01M16J45U/ref=sr_1_1?i...
Thanks for any help

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Re: RN10400-100NAS won't power up, but power supply has green light
In case it is connected to an UPS you might want to try connecting it directly to the wall instead.
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Re: RN10400-100NAS won't power up, but power supply has green light
Great question. It is not connected to a UPS it is dirrectly connected to a wall socket.
@Retired_Member wrote:In case it is connected to an UPS you might want to try connecting it directly to the wall instead.

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Re: RN10400-100NAS won't power up, but power supply has green light
Well, being paranoid, I would also try a different wall socket, if you have one in reach.
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Re: RN10400-100NAS won't power up, but power supply has green light
Thanks for the suggestion. I tried a different outlet and that still didn't solve anything. guess I will try a new power supply

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Re: RN10400-100NAS won't power up, but power supply has green light
Yup, that would be the next step. However, it could also be, that the power supply is fine, but the nas itself cannot use the power provided for whatever reason.
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Re: RN10400-100NAS won't power up, but power supply has green light
You might want to check your warranty status - the 3 year warranty covers the power brick and the chassis.