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RN10400 - "Remove inactive volumes to use the disk", ticket 42208441

denis_i
Aspirant

RN10400 - "Remove inactive volumes to use the disk", ticket 42208441

After rebooting volume crashed. "Remove inactive volumes to use the disk"

4x2 TB X-RAID (RAID5)

Reboot in "read only" mode gives same result

 

Tech support (e-mail) not responding 😞

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 1 of 4
StephenB
Guru

Re: RN10400 - "Remove inactive volumes to use the disk", ticket 42208441


@denis_i wrote:

After rebooting volume crashed. "Remove inactive volumes to use the disk"

4x2 TB X-RAID (RAID5)

Reboot in "read only" mode gives same result

 

Tech support (e-mail) not responding 😞


Suppport is the best approach to dealing with this.  Did you try using my.netgear.com?

Message 2 of 4
denis_i
Aspirant

Re: RN10400 - "Remove inactive volumes to use the disk", ticket 42208441

I don't speak English, sorry

Im use my.netgear.com, but there is not even a phone number, only a form for creating a request...

Message 3 of 4
StephenB
Guru

Re: RN10400 - "Remove inactive volumes to use the disk", ticket 42208441


@denis_i wrote:

I don't speak English, sorry

Im use my.netgear.com, but there is not even a phone number, only a form for creating a request...


Maybe send a private message (PM) to one of the mods ( @JohnCM_S and @Marc_V ), and see if they can help.  You send a PM using the envelope icon in the upper right of the forum page.

Message 4 of 4
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