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RN214 DATA LOST

Amorim_Jose
Aspirant

RN214 DATA LOST

I have a RN214 with 4 disks of 3tb each. I regular use them to do job backup.

Recently the disk 1 suddenly dead and ask to replace. I bought a new one and replace the disk and the NAS start to re-sincronize the information... but then the worst thing appens... the disk 3 stop to respond and then i no longger have acess to the information stored.

 

Can anyone help me?? is there any way to recover the information?? any software?? Any way??

 

Please help me!! Because i have a lot of job stored in the disks.

 

Many thanks!!

 

José Amorim

Message 1 of 2
StephenB
Guru

Re: RN214 DATA LOST

One option is to contract for data recovery with Netgear.  https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service

 

If you can connect all the disks to a Windows PC, you could also try ReclaiMe RAID recovery software.  Note you need recovery software that supports BTRFS.  https://www.reclaime.com/

 

If you still have the original disk 1, then make sure you keep it.  One possibility is that it might be possible to clone the two failed disks - that might help get back more of the data.

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