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Orbi WiFi 7 RBE973
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RN214 FAILED reboot after update to 6.9.5

sgatymsi
Aspirant

RN214 FAILED reboot after update to 6.9.5

RN214 was working for several months with firmware 6.9.4.

After update to 6.9.5 shows FAIL on front panel, power button flashing, not seen by DHCP router.  Does not recover when power cycled, or when power disconnected and restored after shutoff with power button - continues to show FAIL.

 

 

Message 1 of 4
StephenB
Guru

Re: RN214 FAILED reboot after update to 6.9.5

I suggest contacting paid support, perhaps requesting an RMA.

Message 2 of 4
sgatymsi
Aspirant

Re: RN214 FAILED reboot after update to 6.9.5

Oh well, I thought perhaps this was an easily fixed problem.  Thanks for your suggestion.

Message 3 of 4
StephenB
Guru

Re: RN214 FAILED reboot after update to 6.9.5

Try powering down and removing all the disks (labeling them so you can put them back in the proper spots).

 

Then power up, and see if you see a "no disks" status on the LCD.  RAIDar should also report that. https://kb.netgear.com/20684/ReadyNAS-Downloads

Message 4 of 4
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