RN214 not allowing network connections

[DMH_KX]

Then NAS stays on line but after a week or so users can no longer connection.    Users are a mix of Win 7and Win 10.   The SMB Plus app is set to SMB 2.1 - Windows 7 / 2008 R2

Any thoughts ?

[StephenB]

• What firmware is the NAS running?
• When access drops, does it affect all users?  If so, can you still access the Web UI?
• How are you recovering from this?

[DMH_KX]

6.10.0 hotfix 2

yes all lose access.... win 7 and win 10 clients

yes the WEB UI is avaiable

I log into the WEB UI and doing a restart ......

Once the restart completes access is available again for a week to 2weeks !

[StephenB]

Perhaps download the log zip file the next time it happens.  Then send a private message to @JohnCM_S asking him to analyze the logs.