RN4220 Freeze

[umita]

Hi,

My costomer has a NAS box that freezes unexpectedly. And also, GUI is not working. OS version is 6.4.2. I've seen some out of memory errors from serial console. The only thing i can do is hard reset. I'm planning to upgrade firmware to a newer relese but i'm anxious that it can freeze during fw upgrade process. Can i upgrade it over ssh or cli? Can anybody share some cli commands for fw upgrade?

regards,

Umit

[mdgm-ntgr]

OOM errors suggest a memory leak or trying to run too much or perhaps a very large number of snapshots with quotas enabled on the data volume.

You can send me the logs if you like (see the Sending Logs link in my sig)

To update via SSH you’d do e.g.

# cd /root

# wget URL

# echo /root/ReadyNASOS-6.9.3-x86_64.img > /etc/.flash_update

# rn_shutdown -r

If a zip file is downloaded you’ll need to unzip that to get the .img file.

[umita]

Hi,

Browser gui is not working but serial console and ssh is running. Which logs can i send to you?

regards,

Umit