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Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

rickw0923
Aspirant

RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

I recently applied the most current Windows 10 update and now when I go into RAIDar and try to get into SETUP I get an error message (see below). I will note that I've recently upgraded to Xfinity Internet and that is why the address is a 10.0.0.XXX address. I'm using microsoft Edge as a browser but also get the same response with chrome

 

THe environment is not internet accessable it's just used as a bulk storage system.

 

Any suggestions?

 

The connection for this site is not secure

10.0.0.106 uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH
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Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.
Message 1 of 8
StephenB
Guru

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

What firmware is running on the NAS?

Message 2 of 8
rickw0923
Aspirant

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

version is 4.1.16 and RADar is 4.3.6

Model: RND2000v2|ReadyNAS Duo v2 Chassis only
Message 3 of 8
Sandshark
Sensei

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

OK, so it's not a V2, which runs firmware 5.x.  Yes, it probably has a small "v2" on it, but Netgear ignored that and created an entirely different NAS and called it the NV+ V2.

 

Unfortunately, others are running into the same problem because of the age of the NAS OS.  Does Windows 2010 still have IE (Win10 does, but it has to be activated), and have you tried it?

Message 4 of 8
rickw0923
Aspirant

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

Actually it's 2 different NAS devices. The rnd200 series is the model RND2150-100NAS and the other is an older model with 4 drive slots 

 

I've tried the IE option you suggested but that failed the same way. I've even tried chrome and no difference. I am able to get into Setup with an old windows 7 ultimate box but don't remember if the browser was IE or Chrome or something else.

 

 

Message 5 of 8
StephenB
Guru

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade


@rickw0923 wrote:

 

I've tried the IE option you suggested but that failed the same way. .

 


IE gives me a "this site is not secure" message.  Clicking on "More information" shows me that the issue is with the self-signed certificate (which is expected).  It also gives me an option to "Go on to the webpage (not recommended)" - which lets me connect when I click on it

 

Chrome/Edge used to give similar warning that you could click through.  But Chrome 98 (and Edge 98) have dropped TLS 1 support, so they no longer will let you connect.

Message 6 of 8
Ellen-in-Philly
Aspirant

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade

@StephenB 

 

Windows 10x64

Have same problem very recently on old ReadyNAS NV+ -- from 2010 -- where suddenly I can't log on to the static IP of 192.168.1.10  -- get the dreaded  ERR_SSL_VERSION_OR_CIPHER_MISMATCH

 

I also had the recent problem of being unable to access the drive shares on the NAS, getting the SMB1 vs SMB2 error.  I set compatibility on my various PCs back to SMB1, to access the drive shares on the fileserver.  And it's possibly mutually exclusive?  Either get http: access or Windows explorer access?

 

I depend on Chrome, so this is manifesting in Chrome and Edge, just as you say.  Will look for IE, which I was glad to see the back of!

 

Getting panicked that I have to decommission this file server ASAP, but am afraid I'm gonna lose access to it.  Though, if truth be told, those full image backups on external USB disks will save me.  Just unplug the backup drive and plug it into a master PC...  But, I need to log in to get a fresh backup of my very large itunes library.  The other shares are backed up on the "button", regularly

Model: RND4000v2 (ReadyNAS NV+ v2)|READYNAS NV+ v2 (DISKLESS)|EOL
Message 7 of 8
StephenB
Guru

Re: RND2000V2 fails for SETUP access on windows 2010 after recent windows upgrade


@Ellen-in-Philly wrote:

And it's possibly mutually exclusive?  Either get http: access or Windows explorer access?


No.  You should still be getting Windows explorer access - not sure what is going on there.

 

Maybe try entering this with CMD:

net use * /delete /y
net use t: \\192.168.1.10\C /user:admin nas-admin-password

(using the real NAS admin password), and see if that mounts the data volume on drive letter T.  Be careful on the slash directions (both are used in those commands).

 


@Ellen-in-Philly wrote:

 

I depend on Chrome, so this is manifesting in Chrome and Edge, just as you say.  Will look for IE, which I was glad to see the back of!

 


There is an internet explorer mode in Edge, which you can also use.

 

If you are comfortable with ssh, you can use the mod to virtual.conf I outlined here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER...

Message 8 of 8
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