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Hi.
Admin user password forgotten. NAS boots ok. Password_Recovery page displays ok but no email is received even though it confirms all is ok??
The unit is seen by RAIDar utility and says all is healthy. Running firmware 4.1.16
Browse and Admin and Setup pages all ask for the user logon. (I have tried netgear1 and password)How can I reset the admin user password please?
Thanks!!
I just looked here https://kb.netgear.com/29760/How-do-I-recover-a-lost-or-forgotten-administrator-password-on-my-Ready... and it seems to suggest the default username and password were
It also talks about re-installing the OS as a solution - although this page is about OS6, and you mention 4.1.16 (is that the Raidar Version?)
Good luck!
The OP NAS uses OS4 not OS6 so the information given is not relevant
The procedure to follow is shown on Pages 23-24 HERE
Be sure to perform a OS RE-INSTALL ONLY, this will then allow you to login using
admin
netgear1
DO NOT perform a FACTORY RESET, you will lose all your data
