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Forum Discussion
Ready NAS 102 no longer accessable
Hello, I have a Ready NAS 102 version 6.4.1. It seems maybe the OS is out of date because even though is powered on, I can ping it, my network and computer sees it, it will no longer let me in to g...
BenRedd wrote:
I mentioned in the reply prior that if I type the \\ <IP> in the File Explorer the browser does not open but I get this error:
Thx. FWIW, you said you got a "This site can't be reached" message, which is not something I've seen with file explorer.
I wasn't sure if you meant "internet browser" or "file browser" in your earlier reply.
BenRedd wrote:
Any other thoughts?
I suggest testing the disks in a Windows PC (using either SATA or a USB adapter/dock to connect them). Vendor tools are best (Seatools for Seagate, WD's dashboard utility for WD). Power down the NAS before removing them, and label them by slot so you know where they go.
With the disks removed, you might also power up and NAS and confirm that you see a "no disks" status in RAIDar.
You could also try resetting the admin password back to the default password, and see if that gives you access to the admin web ui. You do that using the "OS reinstall" option in the boot menu. See pages 20-21 here:
Be careful not to do the factory default procedure, as that will reformat the disks and destroy the data.
Do you have a backup of the data?
Except that you get the user name and password prompt, this sounds very much like you have made changes in your network configuration but the NAS still has a static address for the old configuration. Is your PC's IP address in the 192.168.1.xxx range? The OS re-install suggested by StephenB would also remedy this.
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