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Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

StehpenT
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ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Hello,

 

ReadyNAS Desktop Client shows "Network Error ReadyCloud Server is unavailable", but the ReadyCloud is working ok. Could you please help checking on this.  Thanks.

 

Stephen

 

20190305-ReadyCloud-Client-Error.png

Message 1 of 6

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Marc_V
NETGEAR Employee Retired

Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Hi @StehpenT

 

You need to upgrade your App. This is due to ReadyCloud raising security level for the servers. The old versions are being restricted access.

 

Kindly use this

 

Windows: http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe

MacOS: http://readycloud.netgear.com/client/install/ReadyCLOUD.pkg

 

 

Regards

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Message 2 of 6

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Marc_V
NETGEAR Employee Retired

Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Hi @StehpenT

 

You need to upgrade your App. This is due to ReadyCloud raising security level for the servers. The old versions are being restricted access.

 

Kindly use this

 

Windows: http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe

MacOS: http://readycloud.netgear.com/client/install/ReadyCLOUD.pkg

 

 

Regards

Message 2 of 6
StehpenT
Star

Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Hello @Marc_V 

 

Install ReadyCloud client v1.17 resolved the issue. 

 

Is there a way to get notificed if there is any change on ReadyCloud?  Please kindly advise.  Thank you.

 

Stephen

Message 3 of 6
Nanodot
Initiate

Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Failed all day, google brought me here... Thanks!

Message 4 of 6
ryks82
Aspirant

Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Good if you not block the update funktion in the software next timme.. Tryed but same error messege and nothing that says..

Message 5 of 6
GMAC67
Aspirant

Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Careful, mods don't like it when you complain.

 

 

What a joke. 

 

Message 6 of 6
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