I have a ReadyNAS102. I switched off my router and NAS for 8-10 days. Yesterday I switched on everything, but my NAS is not working. The power LED is blinking, but nothing else. I can't switch off the NAS, I can't connect to it. Boot menu is working and I was able to update the firmware via USB drive (first to 6.7.5, than back to 6.6.0), but RAIDar shows me the status is: TFTP_REQ. I can ping it, but nothing else. I don't want to do a factory reset, because I need my data from the NAS. Could anybody help me, please?!
One option is paid support at my.netgear.com (booting up the NAS into tech support mode). Ask about per-incident support.
If you have USB devices connected (including a UPS) try disconnecting them all and see if that makes any difference. (Likely won't, but worth a try). If that doesn't help, perhaps try the USB recovery again.
Thanks for your answer. No USB device, just an ethernet cable to the router. I updated the firmware few times with 3 different pendrive, 3 different fw version, but with the same result: "TFTP_REQ". If I do a factory reset with no drive or other drive, and I reboot it with original disks? Will this destroy my data?
Ok, but what will happen if I do factory reset with another drive, than reboot it with original disks?
First I tried "OS reinstall" from boot menu, but nothing happend and I thought firmware update could solve the problem.
I don't really understand the whole concept. If the OS/booting is not working, than all of my DATA will be gone? Or what are the benefits of X-RAID arrays and two drives in this situation? How can I access to my data? Paid support is the only solution?
Ok, but what will happen if I do factory reset with another drive, than reboot it with original disks?
If it works, the system is installed on the new drive, which accomplishes nothing. If it fails, that might provide some useful information on where the problem lies.
I don't really understand the whole concept. If the OS/booting is not working, than all of my DATA will be gone? Or what are the benefits of X-RAID arrays and two drives in this situation? How can I access to my data? Paid support is the only solution?
In general RAID is a good thing, but not enough to protect your data. You still need at least one backup on another device.
But I don't think your data is gone - though of course until the system can be booted there's no way to tell. I believe your system's flash memory is either corrupted or failed.
