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ReadyNAS 214 Read Only

JayV_84
Aspirant

ReadyNAS 214 Read Only

Dear Netgear,

 

Since yesterday morning my ReadyNAS 214 says all the files and documents are read-only.

I have started a disk check and it doesn't come up with any errors.

Also it shows all the disks as online.

In the logfile i found the message : the volume DATA found a problem, everything is now set to read-only.

Can you tell me how to fix this problem?

Thanks in advance!

 

Kind regards,

 

Jeffrey

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 1 of 7

Accepted Solutions
JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 214 Read Only

Hi JayV_84,

 

I found these file system errors on the logs:

 

[Tue Dec 17 17:39:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:39:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:40:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:40:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:41:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229

 

You can try contacting NETGEAR support and see if they can still do some corrective changes via backend access. Otherwise, it will be best for you to backup your data, then restore the NAS from factory default.


Regards,

View solution in original post

Message 6 of 7

All Replies
JayV_84
Aspirant

Re: ReadyNAS 214 Read Only

ReadyNAS firmware is 6.10.2 and i have 4 Western Digital 4TB disk installed.

I've tried rebooting via webinterface, turning off and on but nothing has helped so far..

Message 2 of 7
JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 214 Read Only

Hi JayV_84,

 

Welcome to the Community!

 

The NAS might have detected a file system problem which caused the volume to become read-only. It will be best if you back up your data as soon as possible while you can still access it.

 

You may download the NAS system logs then provide it to us so we can check the exact cause. You may upload it to a file-sharing site then send to me the download link via PM (private message).

 

Regards,

Message 3 of 7
JayV_84
Aspirant

Re: ReadyNAS 214 Read Only

Hi John,

 

Thanks for your quick reply!

When i try to download the log files it gives me the follow message :

 

Forbidden

You don't have permission to access /dbbroker on this server.

 

I am logged in as Admin

 

Message 4 of 7
JayV_84
Aspirant

Re: ReadyNAS 214 Read Only

I have just send the link to the log file

It seems Safari was the problem why i couldn't get the logs to download, so i tried Chrome and that worked.

Thanks in advance!

Message 5 of 7
JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 214 Read Only

Hi JayV_84,

 

I found these file system errors on the logs:

 

[Tue Dec 17 17:39:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:39:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:40:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:40:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229
[Tue Dec 17 17:41:03 2019] BTRFS error (device md126): parent transid verify failed on 87273472 wanted 4831286 found 4828229

 

You can try contacting NETGEAR support and see if they can still do some corrective changes via backend access. Otherwise, it will be best for you to backup your data, then restore the NAS from factory default.


Regards,

Message 6 of 7
JayV_84
Aspirant

Re: ReadyNAS 214 Read Only

Hi John,

Thank you very much!
I will try to contact them asap.

Kind regards,

Jeffrey
Message 7 of 7
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