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ReadyNAS 3100: VBAT power is out of normal range

User2032
Aspirant

ReadyNAS 3100: VBAT power is out of normal range

Hi all!

 

I have a ReadyNAS 3100 that started logging the following error:

VBAT power is out of normal range [expected: 3.30 current: 2.94].

 

Assuming the error was referring to the CMOS battery, I replaced the CR2032 lithium coin cell on the motherboard with a known good battery, and it's still complaining about the VBAT voltage.

 

Is there another 3.3-V battery somewhere that needs to be replaced?

 

Thanks in advance for any help!

 

M

Message 1 of 10
Sandshark
Sensei

Re: ReadyNAS 3100: VBAT power is out of normal range

That's odd, because I don't see any reference to VBAT in /etc/frontview/sensors/RN3100.conf.  Have you been independently doing something with lmsensors?

Message 2 of 10
User2032
Aspirant

Re: ReadyNAS 3100: VBAT power is out of normal range

Hi Sandshark,

 

I inherited management of this device, and I assume it's bone stock. Having written that, is there a way to enable SSH so I can poke around and see what I have in /etc/frontview/sensors/RN3100.conf?

 

Thanks for your help!

M

Message 3 of 10
User2032
Aspirant

Re: ReadyNAS 3100: VBAT power is out of normal range

Here's all the voltage-related stuff from boot_info.log:

 

labelvol0: VCORA
minvol0: 0.92
maxvol0: 1.38
labelvol1: VCORB
minvol1: 1.12
maxvol1: 1.38
labelvol2: VVTT
minvol2: 1.00
maxvol2: 1.38
labelvol3: V-12
minvol3: 10.73
maxvol3: 13.25
labelvol4: VDIM
minvol4: 1.62
maxvol4: 1.98
labelvol5: V3_3
minvol5: 2.96
maxvol5: 3.63
labelvol6: V+12
minvol6: 10.75
maxvol6: 13.25
labelvol7: V5_0
minvol7: 4.49
maxvol7: 5.50
labelvol8: V5SB
minvol8: 4.49
maxvol8: 5.50
labelvol9: VBAT
minvol9: 2.96
maxvol9: 3.63

Message 4 of 10
Sandshark
Sensei

Re: ReadyNAS 3100: VBAT power is out of normal range

On the Settings page, just click on SSH to enable it.  You then log in as user root using the NAS admin password.

 

That said, boot_info.log does not contain that type of info on my various ReadyNAS, so I believe your predecessor has done some significant tweaking of the OS.  In order to do so, SSH would have to have been enabled.  So if the SSH button has a green bar on the Settings page, it's already enabled.

Message 5 of 10
StephenB
Guru

Re: ReadyNAS 3100: VBAT power is out of normal range


@Sandshark wrote:

 

That said, boot_info.log does not contain that type of info on my various ReadyNAS, 


 

@User2032 - can you let us know what firmware you are running?

 

@Sandshark - it looks like it might be 4.2.x, which does have sensor data in boot_info.log.

Message 6 of 10
User2032
Aspirant

Re: ReadyNAS 3100: VBAT power is out of normal range

Hi,

 

I don't see any way to enable SSH from the RAIDiator Web UI. This device is running RAIDiator 4.2.30, which is one minor revision behind the "latest" version, 4.2.31.

 

Thanks again for your help!

 

M

Message 7 of 10
User2032
Aspirant

Re: ReadyNAS 3100: VBAT power is out of normal range

Hi Stephen,

 

The device is running RAIDiator 4.2.30.

Message 8 of 10
Sandshark
Sensei

Re: ReadyNAS 3100: VBAT power is out of normal range

My bad, I was thinking a 3100 was a native OS6 unit. While4 I don't have a 3100, the old OS4.2.x logs I do have to include monitoring of VBATT, which is also reported in boot_info.log.  Sincet Netgear didn't include VBATT in what's monitored if you upgrade to OS6, I wouldn't worry about it as long as the real-time clock works fine when the unit is off (if it ever is).  If that's the case, then the issue is likely in the monitor circuit, not the actual voltage and that's all the battery is used for.  If you don't want to keep getting warnings, then you could modify the system.conf file to ignore it.  That will require SSH, and it's enabled with an add-on in OS4.2.x.

 

But have you already tried to access via SSH?  Your predecessor may have already done so.

Message 9 of 10
User2032
Aspirant

Re: ReadyNAS 3100: VBAT power is out of normal range

sshd isn't running, and I don't see any way to enable it other than by installing an add-on.

 

In any case, it hasn't logged any VBAT errors in over 24 hours. Hopefully it'll be quiet from now on.

 

Thanks again to both of you for your input. I really appreciate it.

 

Have a great weekend!

M

Message 10 of 10
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