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ReadyNAS 314 error msg

eaglejudd
Aspirant

ReadyNAS 314 error msg

Receiving arbitray messages, "External storage device connected" 

not sure why this randomly occurs.

Message 1 of 10
StephenB
Guru

Re: ReadyNAS 314 error msg

Do you have an external drive connected to the system?

Message 2 of 10
eaglejudd
Aspirant

Re: ReadyNAS 314 error msg

yes. Have had one attached for quie some time. Why would things now have changed?

Message 3 of 10
StephenB
Guru

Re: ReadyNAS 314 error msg


@eaglejudd wrote:

yes. Have had one attached for quie some time. 


So the message is correct - and is not an error message - only an indication of status.

 

Where are you seeing it?

 


@eaglejudd wrote:

Why would things now have changed?


Have you upgraded firmware recently?

Message 4 of 10
eaglejudd
Aspirant

Re: ReadyNAS 314 error msg

the msg is sent to my email address a status/notification update. Yes, IT did update firmware within last month or two.

Message 5 of 10
StephenB
Guru

Re: ReadyNAS 314 error msg

Maybe ask them to raise the level of email alerts from "info" to "warning".

Message 6 of 10
eaglejudd
Aspirant

Re: ReadyNAS 314 error msg

thx. However, that does not answer the concern as to why this is occuring.

Message 7 of 10
Hopchen
Prodigy

Re: ReadyNAS 314 error msg

Hi @eaglejudd

 

This email notification occurs on two occasions:

1. You NAS reboots and then when it comes back up, it will "detect" the USB being connected. That will trigger an email notification.

2. Your USB is removed and re-inserted.

 

If you did neither of these actions then check if the USB is healthy. It could be damaged and thus loosing connection and then reconnect shortly after. This can usually be checked with USB vendor disk-check tools. Also, perhaps your NAS suffers from unexpected shutdowns?

 

In any case, whenever a USB drive is "re-connected" to the NAS it will trigger an email alert.

 

Cheers

 

Message 8 of 10
StephenB
Guru

Re: ReadyNAS 314 error msg


@eaglejudd wrote:

thx. However, that does not answer the concern as to why this is occuring.


6.9.4 firmware added a severity filter (info, warnings, error).  Though I'd expect it to be reported when the drive is attached (or when the NAS is powered up) - not "randomly".

 

If you want a detailed analysis, you should send a private message to one of the mods asking for that - @JohnCM_S  or @Marc_V 

Message 9 of 10
JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 314 error msg

Hi eaglejudd,

 

You may download the system logs then provide it to us so we can check it. You may upload it to Google Drive then PM me the download link.

 

Regards,

Message 10 of 10
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