ReadyNAS 516 problem resetting assword to admin password (factory default)

[Jaz11]

When trying to reset PW, the NG website says to go to the NG password recovery page and click on reset buttom BEFORE I use a straight paper clip to push in the rear reset button. The reset button is greyed out and does not work. What am I doing wrong or is there another way to get the 516 back to the admin password? Thanks in advance for any help. - Jaz

I believe it has the latest firmware.

[StephenB]

---

@Jaz11 wrote:

When trying to reset PW, the NG website says to go to the NG password recovery page and click on reset buttom BEFORE I use a straight paper clip to push in the rear reset button.

---

Just do the OS reinstall from the boot menu. See page 120 of the hardware manual for a step-by-step.

• https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

The reinstall will not effect your data.  It will

• reset the admin password back to password
• reset the network configuration to use DHCP with no bonding
• disable volume quota (easily re-enabled from the volume settings wheel).

Though it makes security types cringe, you might consider putting your admin password on a label or sticky on the back of the front door of the NAS.  Anyone with physical access can do the OS reinstall, so IMO it doesn't really compromise security.

[Jaz11]

Thanks, I'll give that a try.