I backed up the configuration and received a Zip folder.
When I go to System > Settings > Restore - Browse and select the Zip file or any conf. files within the zip I receive this message "the backup image is damaged, or the volumes do not match"
No name changes. The volumes were 4x4TB now they are 4x8TB.
That is the only change that has been made. I actually didn't know the device would factory reset when i swapped the volumes out. I was giving myself a safety net by downloading that configuration backup for everything just in case something went south. So here we are standing south and the backup file is "damaged"
I can't download it from a different browser now that the config is different. I basically need that config that I already have to work and it seems that I am out of cards to try here.
Have you hotswapped the drives? Expanding should not initiate a Factory, Both 8TB drives successfully resynced? If there was a Factory reset the volume name could have changed. That could be reason you are getting the error.
If you still have the original drives, just put them back in and save the configuration again. Your NAS didn't "reset" because you replaced with new drives. The OS, including configuration, is stored on the drives, not in the NAS flash, so you started from a fresh configuration slate with fresh drives. That old configuration is still on the old drives and will be used when you boot from them since you replaced them all at once.
Old - 4x4TB drives (backup downloaded) New - 4x8TB drives
Okay, so can I put 2 of the original Drives back in and grab / backup the config and then swap them out so the config will carry over to the new setup?
If only two of the old drives are available and untouched, you could put in just one of them and the system will boot but say the volume is inaccessible. You'd still be able to back up the configuration, but I don't know if the missing volume will have any impact on the backup. But I don't think it can hurt to try. Worst that would happen is it would refuse to restore it.
